Guides

Practical guides for Canadian small businesses

Plain-language guides on websites, Google visibility, customer service and order automation. Every legal or platform fact links to an official source.

Google visibility

Google Business Profile: A Checklist for Canadian Small Businesses

What Google's own guidelines say about your business name, address, hours, categories and reviews, and a simple monthly routine to keep your profile working.

6 min readRead

Customer service

CASL for Small Businesses: Texting and Emailing Customers Legally

Canada's anti-spam law in plain language: when you need consent, how long implied consent lasts, and what every commercial email or text must include.

6 min readRead

Customer service

Quebec Law 25 and Federal Privacy Rules: What Your Website and Chatbot Need

A plain-language look at Quebec's Law 25 and Canada's privacy guidance for AI tools: who is responsible, what your website must show, and how to run an AI assistant responsibly.

7 min readRead

Operations

Connecting Your Online Store to Your Supplier: API, EDI, CSV or Email?

Four ways orders can flow from your store to a manufacturer or supplier without retyping, what each one needs, and how to choose.

6 min readRead