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Privacy Policy

Last updated: October 2026

1. Information We Collect

When you use our website or services, we may collect the following information:

  • Contact information: name, email address, and company name provided through our contact form or Growth Audit.
  • Business information: your Growth Audit answers and scores, your website address, and other details you share to help us understand your needs.
  • Usage data: pages visited, time on site, and other analytics data collected through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide consultation services
  • Prepare Growth Audit results, assessments and project proposals
  • Send relevant communications about our services (with your consent)
  • Improve our website and services
  • Comply with legal obligations

3. Data Storage and Security

Your data is stored securely using industry-standard encryption and access controls. We use Supabase (hosted in Canada/US) for data storage and implement row-level security policies to protect your information.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

4. PIPEDA Compliance

Andreon complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). We are committed to:

  • Obtaining meaningful consent before collecting personal information
  • Limiting collection to what is necessary for identified purposes
  • Protecting information with appropriate security safeguards
  • Providing you access to your personal information upon request
  • Being transparent about our data practices

4a. Quebec residents (Law 25)

The person responsible for the protection of personal information at Andreon is our Privacy Officer, who can be reached at info@andreon.ca. You may ask to access or correct your personal information, or withdraw your consent, at any time. You may also contact the Commission d'accès à l'information du Québec.

4b. Email and text messages (CASL)

We reply to messages you send us. We send promotional emails or texts only with your consent, we identify ourselves in every message, and every message includes a simple way to unsubscribe. Filling in our contact form or Growth Audit does not add you to a mailing list.

4c. Automated assistants

Where we deploy an automated customer service assistant, for ourselves or for clients, it tells people they are talking to an automated assistant and explains how to reach a person.

5. Third-Party Services

We may share your information with the following service providers:

  • Supabase: Database hosting and authentication
  • Resend: Email delivery
  • Stripe: Payment processing (if applicable)
  • Vercel: Website hosting and analytics

These providers have their own privacy policies governing how they handle your data.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for data processing
  • File a complaint with the Office of the Privacy Commissioner of Canada

7. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies without your consent. Analytics data, if collected, is aggregated and anonymized.

8. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, contact us at:

Andreon
Email: info@andreon.ca